1. Mission: We are here for you and we are your connection to the world
We adhere to the core principle of "meeting customers’ all needs in any possible way."Based on customer needs, we run port wisely and realize our value by offering you connection to the world. While innovation creates value, our services enable customer success.
With port, shipping and logistics as our main business, we are in service industry, which means “customers’need comes first”. “You” are our customer, both from home and abroad.Customers are the meaning and value of our existence.We arehere for our customers and togetherwe grow into our better selves.
The significance and value of our existence also lies in that we can realize the spatial flow of things and various related elements through industrial attributes, maintain and increase value in the flow and create value in the flow.We make this world a smaller place for our customers by helpingthem making business connection with the world, making cross-culture communication as well as value connection.We promote the success of customers with great enthusiasm!
2.Vision: To become a international hub port in South China
With determination, we have been accumulatingenergy ,gathering strength and executing ourregulations efficiently. Withcoordinated promotion, innovation and progress,zhuhai port holdings group is looking at the following visions by the end of 2021:
South China: carry out the pearl river strategy and logistics center strategy, and build zhuhai port into an important international port logistics center in south China, a leading port in advanced equipment manufacturing industry on the west bank of the pearl river, a major energy receiving and unloading port in south China, a gateway to the sea in southwest China and the pearl river.
Worldwide: We will carry out internationalization strategy and wisdomgreen strategy. While management system, high-end talents,service products, port logistics node andour business cooperation will be more internationalized,the level of energy saving, environmental protection, intelligent will be upgraded at the same time. Zhuhai port is becoming an important fulcrum of "the Belt and Road Initiative" national strategy and "an important economic andtrade cooperation platform between China and southeast Asian as well as Latin America countries ".
Hub:Forwarding the construction of zhuhai port hub, zhuhai port is on her waytowards third and fourth generation port. She is becomingan important hub port in the national comprehensive transport system.
Port: Zhuhai Port Holdings will achieve container throughput of over 4 million TEU of Zhuhai port and Zhuhai Port Holdings, and promoteZhuhai port ranking among the world's top 50 ports.
3.Core values: Innovation creates value, the value enable customer success
Innovation creates value
Innovation that would aid in satisfying our customersin a better way and increase corporate efficiency and interests is much valued and devoted to on a daily basis.
Good at learning, introducing, digesting and absorbing, we constantly enhance innovation ability, take the initiative to change, and continuously improve organizational efficiency, effectiveness and revenue;
We do our utmost to create value , with concept innovation as our guide, strategic innovation as our direction, organizational innovation as our guarantee, management innovation and technological innovation as the means.
The value enable customer success
Making our customers happy and continuously create value for our customers is what we have been and will always be putting our efforts in. All the work should focus on creating value for customers;
Take the value transmission and value increment as the work connotation, all the work focuses on meeting the internal and external customer needs; Create value for customers as the work goal and result-oriented, to achieve the enterprise, team, post value standards and requirements;
We strive to help our customers succeed and increase their value, which reciprocates us with Zhuhai Port Group’s self-improvement.
4.Five main regulations
4.1.We focus on meeting customers' all needs in any possible way
Pre-service.Research internal and external customer value needs, integrate or participate in the customer value creation link;
System solution. Based on customer ever changing needs, weconstantly optimize our business procedure and meet our customers’ need and their desire for value growth by offeringsystem solution .
Value-added services. we deliver our service to realize customers’ value growth and we strive to exceed customer expectations, meet customers needs and win customers respect and trust.
4.2.Performance and contribution is what counts
Adhere to the value creation orientation, take the benefit and efficiency as the primary standard to test the contribution;
Advocating the spirit of diligence, we believe in getting things done in the right way and obtaining the maximum output with the minimum input.
Employees are evaluated by their performance, while their reward is determined bytheir contribution.Bonuses and benefits are skewed towards those with excellence performance. Outstanding contributions will be recognized and rewarded.
4.3.Take responsibility and make a difference
Having the courage to shoulder responsibilities is the quality and attitude which zhuhai port people should have. Always bear in mind that responsibility is more important than mount Tai,fulfill the jobresponsibilities seriously,try our bestand concentrateon our own job.
In the face of responsibility, do not avoid, do not shift responsibility, do not dilute;In the face of challenges, dare to act, can act, make a difference.More opportunities and tolerance will be given to those who have the courage to take on responsibilities.
Be responsible for customers, enterprises, superiors and subordinates, results and yourself.
4.4.Every action is under command
Understand and grasp the requirements of the superior, and resolutely follow the orders and instructions of the superior.
Employees are to answer to theirsuperiors and be responsible for subordinates.Forming an implementation system with goal guidance, overall planning and implementation, linkage and coordination, and clear division of labor, which is simple and efficient, we aim at improving the overall competitiveness.
Scientific decision-making, unified command, smooth implementation of government orders, and guarantee the action.
4.5.Task executionis the key
Immediate execution of job task or assignment is required.Do not change the established goal at will;
Once a problem occurs, report, communicate and solve it promptly.
Results oriented. Complete each task with perfection.No excuses.
The Enterprise Culture of Tongyu
Cultural inheritance, a Century Old Tongyu
Ⅱ Enterprise spirit
Honesty, Innovation, Gratitude
Ⅲ Enterprise core value
Joint Effort, Joint Progress, Common Interest
Ⅳ Company philosophy
To advocate for the three-tendency;
To carry out the three-mind，
To achieve three-better and three-high
The tendency of learning,
The tendency of civilization,
The tendency of cooperation
Mind yourself, mind your men, and mind your own business.
Doing is better than saying;
Implementation is better than planning;
Tomorrow will be better than today.
High post efficiency, high company benefit, and high individual income
2. Innovation philosophy:
To inspire new vitality, to span new heights, and to create new achievements
3. Market philosophy:
The requirements from customers are the direction of our continuous effort to improve ourselves, pursue excellence and win brand reputation.
4. Talent philosophy:
People-oriented; Appoint people according to their moral character and ability
5. Safety Philosophy:
Security is the prerequisite of development; Security is the guarantee of employee’s lives.
6. Environmental protection philosophy:
Natural & ecological environment conservation,
Pursue sustainable development
7. Quality philosophy：
Quality first; Continual improvement